Help & support

Quick answers, or write to us and we'll reply by email within 24 hours.

• What's my password? / How do I sign in?+

  Neibour has no password. Go to Sign in, enter your email, and tap the link we email you. It works once and expires in 15 minutes. There's nothing to forget or reset.

  Still stuck? Raise a ticket
• The sign-in email didn't arrive+
• How do I change my email?+
• I paid but my membership isn't active+
• A partner didn't show up / a booking went wrong+
• I feel unsafe or want to report someone+
• How do I delete my account?+
• How do I become a partner or change my prices?+